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HOW TO BOOK
PASSENGER BOOKINGS
Reservations can be made by contacting us via our reservations page, by email or by telephone. They should be made at least one week in advance to ensure availability.
After a reservation has been requested, a unique reservation reference will be sent to the passenger. This reference number must be used when payment is being made. Payment can be made by PAYPAL via our website, cash or cheque at your local post office or bank. After the bank has confirmed payment has been made and the funds are cleared, tickets will be sent by email or SMS.
Payments by Cheque
Tickets will only be issued 5 working days after cheque are received. This is to allow time for the cheque to clear the banking system. Travel will be refused if payments by cheque have not cleared.
Payments on the day of departure.
Payments may be accepted on the day of departure if the passenger arrives at the departure point before 6:30am. Priority will be given to those who have reserved a seat in advance.
Check-in times
Passengers should arrive at the meeting point at 6:00 am on the day of their travels where the electronic tickets will be used to allow travel. All passengers must check in before 6:45am. The bus departs promptly at 7.00am. Any passengers that have not checked in before 6:45am will be rescheduled onto the next available bus.
Luggage
A maximun of one piece of hand luggage up to 15kg is allowed as part of your baggage allowance on the journey. Any luggage larger than hand luggage or heavier than 15kg MUST be sent as cargo goods.
GOODS BOOKINGS
Our goods transportation is a FREE DOOR TO DOOR service. This ensures that for our customers sending package back home to love ones is convenient and easy. This door to door service is FREE for all customer within a three mile radius of our departure point. For customer outside this catchment area a small collection fee applies for collection in the UK
Prices for goods starts at £1.00 per kilo. (depending on the content and nature of the goods being transported)
Payments for goods will be taken at the time of collection, which will be on the Sunday before the goods are due to leave. All goods not being collected, transportation costs must be paid before the friday before the goods are due to depart.
Payments by Cheque
5 working days must be allowed for the cheque to clear the banking system before the goods can be transported. Transportation will be refused if payments by cheque have not cleared.
Payments on the day of departure.
Payments will be accepted on the day of departure only if goods have been resevered in advance and the passenger arrive at the departure point before 6:30am.
Europbus.com is registered at 3 Windermere Court, Windermere Avenue, Wembley, Middlesex, HA9 8SN. Contact us : Office@europbus.com Telephone + 44 797 381 9686 (london) or +40 751 336 619 (Romania)
